Identification
Number (VIN) and your ZIP code at the Carfax site.
(You can locate a car's VIN on its dashboard,
on the indurance or title documents, from the
dealer, or online through services such as Autobytel.com and Autoweb.com.)
And if you're selling a used car, the Carfax report
can serve as a valuable selling tool that demonstrates
the integrity of your own car.
The eternal question: Money
People never seem to resolve certain disputes:
renting versus owning a house; leasing versus
buying a car; buying a new versus a used car..,
and whether the toilet paper hangs from the back
or front of the roll.
You
may think, as most do, that buying a used car
is cheaper than buying a new car. Actually, the
two can often turn out quite close in overall
cost per year. Don't forget that a used car is
likely to require higher maintenance, command
a higher interest rate on a loan, and have less
resale value if you trade it in. These factors
are easy to overlook if you merely consider how
much cash you're shelling out at the dealer's
showroom (and in the monthly payments) for two
otherwise comparable vehicles. And don't forget
the hidden factors: Driving a four-year-old car
is, for example, less impressive to the neighbors.
It's also more annoying because things keep breaking
down and you must either do without the radio,
the heater, or some other feature or spend
the time and money to repair it.
Calculating
your own new versus used costs
AOL maintains a set of auto-buying calculators that
can help you figure out various loan options. You
can find these calculators at the following Web
address: www.aol.com/webcenters/autos/home.adp
The AOL calculators can help you answer the following
additional questions:
-How
expensive of a car can you afford?
-
Should you buy or lease?
-
What is your down payment going to be?
-
What are your monthly payments going to run?
-
Should you finance or pay cash up front?
-
Should you consider getting a home-equity loan
(and using it to pay for your car with cash up
front) instead of getting a car loan at a higher
effective interest rate? (Interest on a home-equity
loan is the only tax-deductible interest available
to most people.)
-
How long of a loan period do you want?
-
What about a cash rebate versus dealer-financing?
Sometimes you have to calculate the better deal
for you between a manufacturer's rebate and a
special low finance rate.
I
deal in-depth with these various issues throughout
this book, but the AOL calculators are invaluable
tools if you're close to a final decision and
are ready to plug in actual numbers.
Reeking
lemons and other new versus used issues
After
you look coldly at the main money questions, you
still want to consider a number of issues in determining
whether a new or used car is the best choice for
you.
Remember
that a new car is new... if it's not a lemon,
you don't need to worry about frequent breakdowns.
And you have no nagging question about neglect
or ill-treatment from a previous owner. And even
if a new car does turn out to be a lemon, you
have a fallback position: Lemon laws can assist
you in getting satisfaction. You can also usually
expect several leasing options and complete factory
support with a solid, thorough warranty if you
consider a new car.
TIP
If you think you have a lemon, you can try to
follow Dear Abby's advice and just make lemonade.
Or you can be proactive by going online to find
out if your car is, in fact, a lemon. Your state's
lemon laws can be accessed at Autopedia. Just
go to the following Web address: autopedia.com/html/HotLinks_Lemon.html
As Autopedia announces on its home page, "Welcome
to the most comprehensive Lemon Law information
site on the Internet. Winner of Yahoo Internet
Life's 4-Star Award, with complete coverage of
all Lemon Law Statutes in all 50 states."
Know
your rights. Fight, fight, fight! Don't take it
anymore!
That
special smell
Whenever you compare the benefits of buying a
new versus a used car, one of the first qualities
some people consider is the smell that
unmistakable new-car smell. Rumors that dealers
use spray cans containing air fresheners of that
smell aside, most people find something wonderful
about a brand-new car's odor. (A used car may
also have an odor, but you usually can't tell
what it is. Maybe nasty mud from a river?)
For
some people, however, the decision is already
made: Buying something that strangers have already
used is simply out of the question. And who can
blame them? There's something special about owning
a brand new car with all the latest goodies and
a full warranty. If you possess the must-buy-a-new-car
mindset and the money to indulge it
skip to the section "Test-Driving in Real
Time."
Other
considerations
Used cars have their advantages: You have a much
lower initial cash outlay, as well as lower monthly
payments. That huge first-year depreciation hit
was already absorbed by the poor chump who bought
the car new. And used cars don't exhibit that
strong, artificial new-car smell, although they
may give off other smells that you can't identify.
Finding
a Dealer
Whenever you're ready to buy, you ideally want
to find a dealer near enough to your home that
you don't experience any inconvenience if you
need to take the car back in for maintenance.
Just about every large dealer has a Web site
you should visit a few, as most describe the services
the dealership offers. Check also with the Better
Business Bureau and ask around to see what kind
of a reputation the dealer has with ordinary people.
Finally, check out the poli cies of the dealership's
service department. It may be important to you,
for example, that the service department provides
a shuttle service to get you to work after you
drop off your car in the morning and then pick
you p at the end of the day. if so, make sure
that you know whether this service is available
before you settle on a certain dealership to make
your purchase.
Test-Driving
in Real Time
As
great as the Internet is for research, for timeliness,
and for its depth of information, you simply must
get off your chair and actually drive the car
you're considering. No virtual reality substitute
exists (yet) that can replace getting the total
feel of the actual car on a road.
In Previous chapters in this site so far, I tell
you how to listen to the opinions of other owners
in newsgroups or chat rooms; I also tell you how
to conduct comparisons by using various online
resources such as Consumer Reports and Edmund's
reviews. In the preceding sections of this chapter,
I show you methods of calculating whether to get
a new or used car. After you think carefully about
these and many other issues, you're likely to
narrow down your search for a vehicle to one or
two models. At that point, you need to actually
sit down in the driver's seat and go for a spin.
What seems to me to be a solid suspension with
good, tight steering may well come across to you
as a bumpy ride that requires a wrestling match
to parallet park the car. So instead of simply
following my recommendations, expert as they may
be (ahem!), you want to go to a local dealer and
start your own relationship with a salesperson
as soon as possible.
I suggest that you form such a relationship relatively
early in your quest because you may well return
to this same dealer to buy your car. But during
the test drive phase, you want to establish a
couple things with your contact as that dealer.
Tell the salesperson that you're researching your
purchase on the Internet and that you aren't buying
anything today; make sure that you add, however,
that you do intend to ask for that salesperson
by name if you decide to return to this dealership
to buy. This tactic may head off some of the more
dramatic sales tactics you may otherwise face
during a test drive.
Another major point: Concertrate during your test
on getting the feel of the car. Does it suit your
physical needs? (The new Volkswagen Beetle, for
example, has a headspace limitation in the rear
seat a fact that your must consider if
you have a couple of really tall basketball-playing
teenagers.) If the salesman is distracting you
from experiencing and feeling the car, say so.
Ask whether you can just focus on the driving
experience at this point and talk later. Some
dealers even permit customers to take test drives
alone! Finally, make sure that you parallel park
and that you drive the car on all kinds of roads
(bumpy, curvy, hilly, freeway, and wherever else
you're likely to use this vehicle). In other words,
put the machine through its paces. After all,
you want to make sure it can handle all the driving
conditions that it will be subjected to if you
ultimately buy it.
Getting
the Cash for Your Car
After you decide on a car, you must figure out
how to pay for it. Part 3 goes into this topic
systematically, but I consider it briefly here,
too.
Rule #1: Try to secure your financing before you
haggle over the actual price of the car you want.
Some of the nicest buildings in your town are
the banks. Why? Because lending money can be a
very lucrative endeavor. Auto dealers, too, understand
that they may not make much on the actual sales
price, but they can indirectly make up for it
with a dealer-friendly financing agreement.
You
can generally expect that the more the car you're
buying costs and the better your credit history,
the lower the interest rate you will be able to
get. So you want to obtain a copy of your credit
report to ensure that all the information contained
in it is accurate. If you find any errors in the
credit report, you want to contest them immediately.
(Surprise - credit ratings can contain errors.)
You can get a free credit report (if you sign
up for a trial membership in the CreditCheck Monitoring
Service) at FreeCreditReport.Com (www.free-creditreport.com).
You
can also pay $7.95 for a report from Experian,
or pay $29.95 for a merged triple-source report
from three major credit bureaus: Equifax, Trans
Union, and Experian. These reports are available
at QSpace (www.qspace.com).
As
is the case with other aspects of buying a car,
you want to try various lending sources to comparison
shop for the best deal. If you belong to a credit
union, see what its best deal is. Try your bank.
Head online and visit LendingTree.Com (www.lendingtree.com)
and PeopleFirst.Com (www.peoplefirst.com).
Ask the dealership what it can offer. You might
even want to consider a home-equity loan so that
you can possibly deduct the interest on that loan
from your taxes; bear in mind, though, that with
a home-equity loan, you risk losing your home
if you default on the loan.
Beware
of Sudden, Last-Minute Surprise Costs
Most people are so used to sales taxes that they
tend to accept odd, additional charges on almost
any purchase as normal. You buy a radio at Radio
Shack. It costs $30, according to its price tag.
At the checkout, however, you owe $32.10. But you
don't bat an eye because you understand that the
store almost always tacks the tax onto any purchase
that you make.
Similarly,
figuring out just what shipping and handling ("S&H")
means if you try to buy something online or through
a catalog can often prove confusing. Something
very small or lightweight can cost a lot to have
shipped to you. Over time, though, you just get
used to the retailer adding on such extra costs
whenever you buy something.
Tacking
on extra charges is rampant in America. You expect
it these days. But to avoid a last-minute surprise
in buying a car, insist on getting the dealer's
best price, including all charges, before you
agree to the deal.
Refuse
to accept any dealer's last-minute attempt to
tack on any extra costs for ADP (additional dealer
profits) or ADM (additional dealer markups), a
"dealer prep," a "market adjustment,"
or any "jack-up boosters." And believe
it or not, all these items (except the last one,
which I made up) are real.
Some
dealers claim to give you their best price, but
then, just as you're ready to sign the contract
and drive the car home (and you're probably in
love with it by that time), they casually mention
that, of course, you also owe them the modest
ADP, ADM, dealer prep, or whatever they're calling
this extra fee. Such charges, however, simply
amount to additional dealer profit and
your loss.
Many
dealers and salespeople are, of course, fine,
honest, and direct individuals. Others are highly
adept at shifting things around and care little
about integrity. (In this section, I'm talking
about those who fall in the second category and
not the good, honest people.)
Remember,
too, that some car salespeople practice their
more questionable "skills" on customers;
many of them practically go to school to learn
how to vague out, slide around, fog, and otherwise
work psychological ploys to get money out of you.
You, however, didn't go to school to learn how
to buy a car.
Many
salespeople are willing to do whatever's necessary
to get their hands in your wallet. They'd twirl
around in their chair or set fire to your shoe
if such ploys could get them extra money. If you
object to an ADP charge, the sales-person may
look at your wife or significant other with a
slight smirk or a raised eyebrow as if to say,
"Are you with this cheapskate?" If you
offer less than the suggested retail price, some
salespeople may even start yelling at you. But
often that smirk alone does the trick. You don't
want to appear as if you don't know that an ADP
is "always" part of the cost. You don't
want to seem cheap.
Well,
just go ahead and seem cheap. Refuse any extra
charges that show up at the last minute
no matter what the salesperson calls them
after you already ask for and agree on a price
with the dealer up front.
Many
people, on the other hand, pay whatever the dealer
asks them to pay. They never haggle; they don't
know what the car is worth; and they have more
dollars than sense. They haven't read this site
or any other site like it. They're the big spenders,
and they make the dealership thrive and the salespeople's
commission fat. Such folks consider bargaining
beneath them, unpleasant, and vulgar. Don't be
one of these people.
Another
group of buyers is somewhat more savvy and willing
to engage in some haggling. But they still agree
to dealer prep, undercoating, sealant, or rustproofing
costs or otherwise don't get the best possible
deal. Stay out of this group, too.
The
best group (the one in which you want to count
yourself) comes armed with enough smarts and information
to get the lowest price possible. The dealership
doesn't get as much of money from these people
as they do from those in the other two groups.
If you place yourself in such company, you're
likely to find the salespeople smirking at you.
But for my money, getting smirked at to save $800
is just fine with me.
Warranties
and Services Contracts
These days, the most common new-car warranty lasts
for 36 months or 36,000 miles, whichever comes
first. This kind of warranty covers almost everything,
except such items as tires that usually require
more frequent replacement. Warranty information
on all new-car models can be found at most of
the major car-buying sites, such as CarPoint (www.carpoint.com)
and cars.com (www.cars.com).
Your
problem is to decide whether to extend the original
warranty by purchas-ing what's usually known as
a service contract (or extended warranty). Generally
speaking, you don't want one of these extensions.
You may notice that whenever you buy a DVD player,
a washing machine, or some other electronic item
or appliance, the salesperson usually asks whether
you want an extended warranty. Does the salesperson
offer you this option because he's your friend
and wants the best for you? Think again. Salespeople
make lots of money on these "insurance"
policies. So do car dealers. Unless you get very
good coverage for a reasonable price, avoid the
extended warranty cost. The dealers do their homework.
The odds, as they almost always do, favor the
house. (In other words, you generally lose money
on such "deals.")
Insurance
against fire damage to your house or against huge
medical expenses or a liability lawsuit
these kinds of major insurance offer you rational
and valuable protection. They can protect you
from being wiped out financially in a disaster,
and the cost of those kinds of insurance is generally
quite reasonable. Nothing that's likely to fail
in your new automobile, on the other hand, is
likely to destroy you financially. So consider
any extended warranty that a dealer offers you
strictly on its merits. If you can get thorough
coverage for a good price, so much the better.
It may be worth your consideration. If not
and that's usually the case don't. |